Use of the website and the rights to the design, pictures, logos and content of this website are the exclusive property of Distinctive Learning. www.abpitraining.co.uk is a trademark of Distinctive Learning and all intellectual property rights are protected. You may not copy, reproduce, modify, distribute, publish, display, store, post or transmit (or purport to authorise the same) any part of this site or any of its contents directly or indirectly, without the express permission of Distinctive Learning.
The price payable for the Services shall be the list price of Focus at the Confirmation Date unless otherwise stated.
The price does not include travel, accommodation, meals or other related expenses unless explicitly stated.
All prices are exclusive of Value Added Tax and this will be charged at the appropriate rate.
Where the Services relate to the provision of a training course, payment by credit card, debit card or bank transfer is required no later than 25 Working Days before the course start date. Special arrangements may be separately agreed in the case of late bookings.
Where Services involve other services or goods, payment is required 5 Working Days prior to delivery or as otherwise agreed in writing.
Distinctive Learning’s terms of payment are 30 days from date of invoice. Distinctive Learning is entitled to charge interest at 2% per Month or part thereof on overdue payments.
Where payments are made by agreed instalments and those instalments have not been paid on the due date, we reserve the right to withhold services until outstanding sums are paid. We reserve the right to suspend access to online accounts and/or treat the course as being cancelled and offer the place to another student. No refund of any course fees paid by you will be made. The interest charged if a business is late paying for goods or a service is 'statutory interest' - this is 8% plus the Bank of England base rate for business to business transactions as may be notified to you accruing on a daily basis until payment is made. (Late Payment of Commercial Debts (Interest) Act 1998).
Distinctive Learning is unable to make refunds once an order has been completed and joining instructions are sent, except in exceptional circumstances detailed within these terms and conditions.
The contents of course schedules are intended for general guidance only and do not form any part of a contract. Distinctive Learning reserves the right to make any reasonable variations to public and in-house courses, including the content and location of the courses, without notice.
The indication of course availability and location shown on the Distinctive Learning website is for general guidance and does not form any part of a contract. Please contact Distinctive Learning before making any travel or accommodation arrangements as Distinctive Learning will not be liable for any action that you may take in reliance on the information.
It is the responsibility of the Client (the person, company or other legal entity identified as providing a request to Distinctive Learning to supply services) to ensure that the delegates meet the prerequisites of the course on which they are booked, and that the course content meets their requirements.
Distinctive Learning will perform the Services with reasonable skill and care. Any other conditions or warranties whether express or implied as to the quality of the Services are hereby expressly excluded.
Unless otherwise indicated, all courses are delivered solely in English and all delegates must be sufficiently proficient in English language before attending a course.
For courses not exclusive to one Client, Distinctive Learning reserve the right to refuse admission to the training premises by any person whom they consider in their absolute discretion to be unsuitable for admission onto the training premises or to remove any such person after the commencement of the course.
Distinctive Learning does not give any warranty or other assurance as to the operation, quality or functionality of the www.abpitraining.co.uk modules. Distinctive Learning staff and its associates reserve the right not to discuss the content of any module with the candidate or organisation.
Distinctive Learning does not give any warranty or other assurance as to the content of any information available through its website, its accuracy, completeness, timelessness or fitness for any particular purpose.
To the full extent permissible by law, Distinctive Learning disclaims any responsibility for any damages or losses (including, without limitation, financial loss, damages for loss in business projects, loss of profits or other consequential losses) arising in contract, tort or otherwise from the use of www.abpitraining.co.uk or any material referred to in their modules, or from any action or decision taken as a result of Distinctive Learning materials.
Our entire employee comments, whether written or verbal are also covered by this disclaimer.
Course durations for classroom events and access periods for e-Course products are clearly stated on the website.
All classroom-based courses are run on working days only, unless otherwise stated. On the very rare occasion where a training event duration spans a weekend the course will continue the following week. For example, if a 3-day training event commences on a Friday then the remaining 2 days of training will take place on the following Monday and Tuesday.
Distinctive Learning is unable to make refunds once an on-line order has been completed and enrolment to a certain module made, except in exceptional circumstances detailed within these terms and conditions.
Once credits are assigned and the course chosen and downloaded, no re-allocation of credits is possible.
Distinctive Learning reserves the right to cancel or arrange an alternative date for a course. In such circumstances Distinctive Learning will endeavour to provide notice of cancellation or change to the Client. In the event of a cancellation the Client will be entitled to a full refund of the course fee but Distinctive Learning shall not be liable for any other loss or expense arising.
The Client may cancel the course booking by notifying Distinctive Learning as soon as reasonably practicable. The Client shall also be deemed to have cancelled the course booking if the delegate does not attend the event. The Client shall be liable to pay a cancellation fee as follows:
| Notice | Proportion of Course Fee |
|---|---|
| Public Scheduled Courses | |
| 0 – 15 Working Days | 100% |
| 16 – 25 Working Day | 50% |
| Customer Specific Courses (for example on Client's site) | |
| 0 – 25 Working Days | 100% |
In the event that the delegate is unable to attend the course booked Distinctive Learning will endeavour to transfer the delegate to an alternative course. If this is requested 26 or more Working Days from the start date of the original course then the only charges applicable will be an administration fee of £50 (plus VAT) plus any difference in course price. If a transfer is requested within 26 Working Days then the cancellation fee above shall be payable.
Focus will endeavour to accommodate requests by the Client to substitute one delegate for another but is under no obligation to do so. Such requests are subject to the replacement delegate meeting the pre-requisites for the course. In the event of substitution, the Client shall pay an administration fee of £50 plus any unavoidable costs relating to the change.
For the avoidance of doubt, e-Course (Online) and Open Courses are included as a Public Scheduled Course and upon course materials and access to e-Course being provided to the Client, 100% of the Course Fee is payable in the event of a cancellation.
Invoices are emailed as soon as possible after booking confirmed. Any errors should be raised with us by e-mail within 48 hours of receiving the invoice. Distinctive Learning will endeavour to rectify any such mistakes within 48 hours of receiving an appropriate request from a client.
Distinctive Learning’s total liability for any loss or damage shall not exceed the price payable for the Services, except in cases of direct physical damage to the Client’s property, personal injury or death.
Focus shall not be liable howsoever caused for indirect or consequential loss including but not limited to: loss of profits; loss of revenue; loss of goodwill; loss of data; failure
to achieve savings.
Distinctive Learning shall not be in breach of this contract if there is any total or partial failure of performance by it of its duties and obligations under this contract occasioned by any act of God, fire, act of government or state, war, civil commotion, insurrection, embargo, prevention from or hindrance from obtaining any raw materials or energy, sickness or other cause beyond its reasonable control.
If Distinctive Learning is unable to perform its duties and obligations under this contract as a direct result of one or more such causes Focus shall give written notice to the Client of such inability stating the cause in question.
The policy of Distinctive Learning with respect to data protection is detailed in the website Privacy Policy which should be read in conjunction with these terms and conditions of contract.
Where Services are certified training courses, the Client consents to allow Distinctive Learning access to examination results arising from their bookings. This information will be used in accordance with the requirements of relevant data protection legislation. The data will only be used to evaluate effectiveness of training and to assist Distinctive Learning in providing advice to its clients.
All Intellectual Property associated with training courses or other Services shall remain vested in Distinctive Learning.
Where Services are distance learning products then the Client shall abide by all reasonable terms of any licence agreement applicable.
Intellectual Property which is identified as, or can reasonably be deemed to be, confidential shall not be copied or reproduced or disclosed to any third party without the prior written consent of Distinctive Learning. The Client shall ensure that its employees and all those under the Client’s control and supervision comply with this obligation.
Where Services are provided to the specification or special requirements of the Client, the Client shall indemnify Distinctive Learning against all costs, claims and damages incurred or arising out of any alleged infringements of Intellectual Property.
Distinctive Learning adheres strictly to all current Data Protection legislation, including the Data Protection Act 1998. We do not pass client names, addresses or other details to any other organisations for marketing or other purposes.
We have a Data Controller registered with the Information Commissioner’s Office (Number Z1301344).
Our terms and conditions do not affect our clients’ statutory rights under the following English Consumer Law:
And we operate under the Laws of England and Wales
The validity, construction and performance of this contract shall be governed by the Law of England and Wales and any dispute that may arise out of or in connection with this contract including its validity, construction and performance shall be determined by arbitration under the Rules of the London Court of Arbitration at the date hereof, which Rules with respect to matters not regulated by them incorporate the UNICITRAL Arbitration Rules. The parties agree that service of any notice in reference to such arbitration at the addresses as given in the contract shall be valid and sufficient.
Any grievance should be expressed in writing and will be reviewed within 14 days of receipt by the Company. If the issue is not resolved then it would be referred to the London Court of Arbitration.
www.abpitraining.co.uk; www.abpitraining.com; www.abpitraining.org; www.abpitrainingservices.co.uk; www.myabpitraining.co.uk are websites and domain names owned by Distinctive Learning a company inaugurated in 1994.
Registered offices:
49 Watton Road, Knebworth, Hertfordshire. SG3 6AQ.
A 24-hour answer phone service is available on +44 (0) 1438 237879
For more information about Distinctive Learning
and the ABPI examination
